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Course Description
This 1 day course covers troubleshooting common issues with QuarkXPress. By using a combination of presentations and hands-on exercises, this course will take you through the basic usage of the program and the best troubleshooting approaches to solve the issues quickly and efficiently.
Who should attend?
This class is for help desk support staff and Apple technicians who are tasked with supporting Macintosh Clients in a Desktop Publishing environment.
Prerequisites
Students should meet the following prerequisites for the QuarkXPress Troubleshooting course.
• Understanding of Mac OS X in a support environment
Course Outline
| Introduction |
Overview of topics covered in the course. |
| Application Usage & Workflows |
In this section we will look at the tools and features of QuarkXPress. We will also look at a few common workflows that are used in a professional environment to better understand what the users are trying to achieve with the product.
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| General application troubleshooting - best Practices |
You will learn about the best practices for troubleshooting issues with Quark and the quickest routes to getting the users back up and running. |
| Quark common issues |
Learn about the common issues facing Quark end users from PDF creation problems to document versioning issues. |
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